Copyright
I the artist retain full copyright on all artwork that is produced, including mock-ups and prints. This means I can create prints and calendars and other merchandise using the image of the artwork created. When a portrait is commissioned I reserve the right to display it in my website gallery and on my social media pages. Clients who do not wish their commissioned portrait to be shown online must notify me before work commences, or delay display until after gifted.
Payment
To commission a portrait, a 50% non-refundable down payment must be made to secure a date and before the drawing of the portrait can begin. I accept PayPal or Credit Cards via a PayPal invoice. Most items are shipped within 3-5 business days from portrait completion and client approval. I work on a first come first serve basis and waiting times can take up to 4 months so please contact me to make sure your portrait can be complete and delivered in the time you need.
Shipping
All orders are shipped securely with a tracking number to the address you provide. If the item is a gift, it can be shipped directly to the recipient. Please indicate the address at the time of the order. Print shipping costs are paid by the purchaser, commission portrait and original artwork shipping cost are included in the quoted price.
Cancellations
Deposit for securing a date is a non-refundable payment. Updates once the drawing is started will be sent via email, starting with the original sketch, updated throughout the process at the clients request. Changes may result in additional costs or may not be possible based on the progress of work.
I often have a waiting list and lead time will depend on the time of year and number of other portraits booked in my schedule. I will provide an estimated completion date upon your enquiry. For specific dates, I do try my best to accommodate any special request.
Lead time
Prints
Every care has been taken to assure accuracy of reproduction of prints according to the original, I the artist cannot guarantee a 100% likeness due to scanning settings, individual monitor/screen settings. Sizing from the original do vary. Prints can not be reproduced by the purchaser or any other individual.
Refund Policy
Sale of Original Artwork is a non-refundable transaction. Sales of Prints are also a non-refundable transaction. Damaged prints will be replaced as long as the damage occurred in transit. Original packaging must be included and photographed with a claim being made to shipper. Deposits and Final Payment for commissioned work is non-refundable.